Consent for Treatment

1. Purpose of Treatment

I understand that the purpose of therapy, counselling, and consultation at InnerWhispers is to:

• Support emotional and psychological wellbeing
• Help identify patterns, behaviours, and concerns
• Provide guidance, coping strategies, or therapeutic interventions
• Offer psychiatric or psychological assessments when appropriate

2. Nature of Services

Services may include:

• Psychiatric consultation
• Psychological therapy
• Counselling sessions
• Mental health assessments
• Lifestyle and wellbeing guidance

Services may be provided online (Google Meet) or offline (clinic) depending on the booking.

3. Risks & Benefits

I understand:

Therapy is a process that requires participation and time.

4. Confidentiality

All session information is confidential except when:

• There is risk of harm to self or others
• There is suspected abuse
• Required by law
• I provide written consent

5. Online Treatment Conditions

When attending online sessions:

• I will ensure a private environment
• I will use a stable internet connection
• I will not record or share session content
• I understand that user-side internet issues are not refundable

6. Offline Treatment Consent

Offline sessions occur at:

I agree to follow clinic guidelines and maintain respectful behaviour.

7. Payment & Refund Consent

I acknowledge that:

• All bookings require online payment
• Payments are non-refundable within 12 hours of the session
• No-shows or late arrivals are non-refundable
• Rescheduling is allowed only if more than 12 hours remain

8. Voluntary Participation

I understand that:

• Participation is voluntary
• I may pause or discontinue treatment
• I may change my therapist if needed

9. Professional Boundaries

I understand that the therapist-client relationship is strictly professional. Boundary violations may result in termination of services.

10. Use of Notes & Assessments

I consent to therapists maintaining confidential notes for treatment, record-keeping, and legal compliance.

11. Communication Consent

I consent to receiving session reminders, updates, and essential communication regarding my appointments.

12. Consent for Minors

If the client is under 18:

• A parent/guardian must consent
• Guardian involvement may be necessary in safety-related cases

13. Agreement

By booking or continuing treatment, I confirm that:

• I have read this Consent for Treatment
• I understand the risks, benefits, and conditions
• I agree to receive mental health services from InnerWhispers